Anonymous
map-marker Saint Louis, Missouri

Satisfied

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JJ BEST BANC - Satisfied
My experience was the opposite of what Im reading. Filled out paper work seller did his part they did their part and I did my part. Only took a few days, had my money bought the car everyone was satisfied. I had no issues what so ever. I was completely satisfied and was really surprised at the ease of things.
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User's recommendation: Do as they ask you’ll be fine

JOHN S Nzf

TURNED DOWN-- WITH 808 CREDIT

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JJ BEST HAS TO BE ONE OF THE WORST CAR FINANCE COMPANIES--MY WIFE HAD A 808 CREDIT SCORE -AND WAS TURNED DOWN FOR A 12K LOAN-----STAY AWAY----MATT WHO WORKS THERE , COULDNT BELEIVE IT !!!!!,STAY AWAYSTAY AWAY----
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Preferred solution: Apology

User's recommendation: STAY AWAY----

Kenneth L Zbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marco Island, Florida

Unsatisfactory Service

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Applied for a boat loan. Provided 0ver 400 pages of Tax Returns, 1099,Accountant letter etc. On Thursday I was told loan would fund possibly on Friday, but no later than Monday. I had a flight to go pick up the boat on Tuesday! On Monday with no call, I called and NOW they wanted more documentation!!! I sent them another 60 pages of bank statements. I had to cancel my flight and put off the sale. Owner is not very happy!! Got an email this morning that said I believe these will satisfy the underwriter. NOT REALLY! I was very transparent as a consultant I am SELF-EMPLOYED. They said they needed to call my employer. Really. You would be calling me!! Very incompetent! DoNOT
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Loss:
$10000

Preferred solution: Deliver product or service ordered

User's recommendation: Do not use them!!! Looking to form a class action against them!!

Anonymous

Would not recommend and do not trust

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The representatives get very rude and hostile. We also get a bad code from them. Some of the other reviews also show dishonesty on their part.
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Reason of review:
Poor customer service
Anonymous

Pissed off - ads should be pulled off cable

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Online we work hard for you the buyer is a joke. No one ever contacted me. Just a computer auto screen NO! Waist of time - deceptive
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Cons:
  • Customer service
  • Deceptive practices
Reason of review:
Poor customer service
Anonymous

WOW,....

With all these VERY BAD reviews, I am not going to even try them...
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Edward W Jbd
map-marker New Bedford, Massachusetts

Con Artist

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At the end of February 2018 I was shopping for a new collector car. I found a 2002 Z28 Camaro in Jasper Tx that had 6600 miles on it and had been pretty much stored and only used for Parades and Car shows in its life.

The car was so new it smelled like it came out of the factory that week. I contacted JJ Best and arranged for a loan so that I could buy the car paying cash then put 90% of my money back into the bank. I got approval for the loan and my credit score was 748 at the time. I bought the car and put it in my garage, the next week I got sent overseas on a 4 month job.

I got back in June and contacted JJ Best to complete the refinance of the car and all of a sudden they are claiming that my credit score dropped to 686 and that they would only cover 80% of the value of the car that I bought as an investment only. I contacted my credit union and found that JJ Best had shopped my loan and they dropped my credit score to 717, not 686. They refused to honor the deal we made for the car and they increased the interest rate on top of that. They are shear con artist and their rates are nuts.

The guy running the show, Lennie, is the biggest crook of them all. DO not do any business with these guys.

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Loss:
$14500
Cons:
  • Deceptive practices
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

7 comments
Guest

748-686= 62 points

Guest
reply icon Replying to comment of Guest-1516082

Once again. That was their claim so that they could raise the interest rate and lower the loan amount and had $1000 in fees.

My credit union pulled my scores yesterday and the lowest was 717.

That's less than 40. They scammed me into this BS then all of a sudden I now get 20-30 emails in my account trying to sell me crap I do not need.

Guest
reply icon Replying to comment of Guest-1516105

1000$ in fees is a complete lie. check your paperwork again

Guest

Your score dropped 60 points and you blame the bank? There are thousands of reasons why your score can drop, you might want to try another lender to see what they offer you.

Edward W Jbd
reply icon Replying to comment of Guest-1515748

My score dropped 40 points, not 60 and they dropped because this bank tried to farm out my loan and I got several notices that my credit was being checked for the loan. Yes, I blame them.

When banks do hard checks it drops your credit score and unlike you I know exactly what happened. I have always had excellent credit because I monitor it. My point was that they are lying about my credit rating. I got the loan from my credit union yesterday who told me that my credit score was 717, not 686.

It was a scam by JJ Best to raise my interest rate and make me pay 20% instead of 10%.

They also added a $1000 worth of fees to the loan. No one pays fees on a car loan.

Guest
reply icon Replying to comment of Edward W Jbd

I believe the fed rates went up 1.5% in the last 6 months, I did a loan personally with JJ best and they were great, it was only 524$ in fees. It covered the cost of the vin# inspection and docs fees, pretty typical.

Guest
reply icon Replying to comment of Guest-1516075

Good for you. Why are you paying fees on a car loan at all.

I have bought over 50 cars in my life and never paid fees. BTW my credit union gave me the loan for 2.8% yesterday.

No fees and the same amount of money that Best was going to give me. Figure that.

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Anonymous

Biggest waste of time ever

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First time trying with jj worst bank i was denied for low credit which is understandable. I was told i needed a co signer and things would be different!

Second try i got pre appoved with my co signer then was told i would be called the next day. Never got a call! Had to call on my own just to be told they’re still reviewing cause my co-signer lived 2 hours away lmao, and that they’ll call me the next day. Next day still no call, so i called and was told i got denied but the guy i spoke to really couldn’t understand why.

Living in two different states were not against their rules so we both were cluless!

My co-signers credit score is a whooping 802 so i really don’t understand? But who can explain to me if jj worst bank cant?????

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Reason of review:
Poor customer service
2 comments
Guest

Den

Guest

Finance companies don’t make money turning down loans I’m sure they had a reason why they can approve You... try another lender

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Anonymous
map-marker Garden City, Michigan

Happy

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First time using jj . Had no problem getting approved. Did not get a call when they said but when i called everything went smoothly.
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Anonymous
map-marker Akron, Ohio

Pontiac solstice

A great company to do loan with, I would purchase another car with them highly recommend it Thanks Connie McFadden
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1 comment
Guest

I would just like to say a few words on the wonderful customer service and a great process and experience I had through JJ best . I was in search of a finance company to help me purchase A 2004 Lamborghini Gallardo which was my lifetime dream Automobile.

I just wanted to commend mr Ryan Dwane for his hard work and commitment of this loan ..

and working late and updating me on every aspect of the loan process thank you guys so much you really are the best of the best I will highly recommend you to my family and friends.If I could give you 6 stars I would have. Thank you!!

AndrewKlimti
map-marker New Bedford, Massachusetts

My bank wouldn't help me, JJ BEST did!

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JJ Best is Great ..I couldn't find a bank anywhere that would over what JJ Best offers. I have used them 3 times, very convenient and aggressive rates for hot rods, and classic cars.

They also verify the title is clean ...Will use again! Andrew from California, I financed 2 Camaros and a 32 street rod, each time got easier and easier and always work with the same guy, I also went through hagerty insurance which is great aswell! I have also made some good profit on some purchases I have made over the years, look forward to using them again and recommended to friends!!

I am a happy consumer, makes buying classics super easy and fun..trying to teach my son to take over the hobby! Andrew from Cali

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Pros:
  • Convienence
  • Quick and fast
Reason of review:
Good customer service
brian i Hkx
map-marker New Bedford, Massachusetts

Disappointed

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Was approved by JJ Best Banc. Received the loan contract and agreement.

Sign the paperwork and got it notarized and sent it back. Few days later they needed additional documentation and wanting me to jump through hoops.

I called lightstream bank right away and was approved that same day and had the funds in my account the next.

JJ Best is a waste of time and a huge disappointment.

On top of that they want me to pay for the appraisal and cancellation fee.

Beware of this Micky Mouse bank. Their whole loan process might take 2 weeks to fund you, that is ridiculous, and a waste of time.

Save your self the trouble and hit on your credit score

View full review
Loss:
$345
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

2 comments
Guest

Same thing when I did it and the hit on your credit score is massive. Dropped mine almost 30 points. Good review.

Guest
reply icon Replying to comment of Guest-1516109

not true at all, one credit pull only drops your score a few points, if you pull your credit 10 times in a week, then your score would drop 30 points

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Anonymous

Load application

Was supposed to be a fast and easy application. Turns out to be very very slow. No call back from the person was supposed to be my contact. Sent him an email and cancelled the loan application. I would go somewhere else
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Reason of review:
Order processing issue
Augustine Zri
map-marker New Bedford, Massachusetts

Beware

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Applied for a loan. everything seemed to be ok but when I received the paperwork and check to purchase the car my 22000 loan suddenly became a over 30000 loan over the life of the loan.

When I contracted the agent(Ryan) he told me "Well keep the car from a little while and sell it". I wanted to keep the car not sell it. If I decided to sell it later I would have to list it for 30 grand or more just to break even.

If he would have told me this up front I would not have wasted my time and his and ended it right there and then. I'm so DONE with these guys.

View full review
Cons:
  • Deceptive practices
Reason of review:
Not as described/ advertised

Preferred solution: None, do not want to do any business with these people. Do not want any contact from them either.

4 comments
Guest

Over $30k over the life of the loan? So...$8k in interest?

You don’t mention term, so this could be high, or may be normal. I’m assuming is was for a specialty vehicle, which tends to draw a higher interest anyways. Did you expect 0% interest? Idk...

sounds like there wasn’t anything done wrong here, but MAYBE a higher interest rate than you had wanted. Sorry.

Guest

Yeah sounds like the problem was more about your credit score/finance rate than their deceptive practices?

Guest

Sounds like you have crap credit to be paying 8k in interest from an initial 22k loan. ~10% interest rate.

Guest
reply icon Replying to comment of Guest-1419232

780 credit score.

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Anonymous

No communication

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I applied and was approved, they never contacted me, ive also called was on hold forever, i replied to their email....still mo response. I went elsewhere besides their interedt rate is too high anyway
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Reason of review:
Poor customer service
Anonymous

Poor customer service

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Applied online for a loan never received call back waited 3 days then I called talked to a lady and had me fax pay stubs and taxes , she advised me I was approved with 20% down , so I contacted dealer where the vehicle was at and made the deal with sales and I sent deposit and gave them jj best info about my approved loan . 1 hour later sales calls me and says I was denied the loan, called jjs best again and was told they would've approved my loan lol under writer changed he's mind , my credit is 715 no debt an paid off auto loan .

Argued for a few minutes then just cancelled everything there liars and there customer service is unbelievable WILL NEVER USE OR RECOMMEND ANYONE TO USE THEM!!! Trash!!

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Reason of review:
Order processing issue
1 comment
Guest

They were rude, and playing with the wrong info rather than to process the loan accordingly. They were unprofessional and unhelpful.

They should not even bother processing the loans for anyone being inkept second guessing everything. Goofs on the other hand as well, and would not recommend this company to anyone..

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